mardi 30 novembre 2010

Job description to reach my goals

I have a pretty good idea of the way I want to construct my career....
In a fisrt time I would like to integrate the Guest Relations department of a 5* hotel and then become the Guest Relations Manager of this same department to earn experience in team management.
But on the long range I would like to become the General Manager of a Small Luxury Hotel in a foreign country. This is dream I want to come true and I will do everything I can to reach those goals bringing me to life everyday.

Skills:

•Get one year experience in hospitality
•skills in mathematique and informatique
•To Be organised
•To be able to work on stress and short deadlines
•To be able to solve problems
•To be calm
•Tp be a good listener
•to be a trust person
•Knowledge on the pack office
•Speak english


Mission

The guest relation supervisor manage the contact the guest but also the back office. He/she must answer to the guest's expectation, his request and anticipate his need:

•Manage this VIPS and the regular guest
•Manage the confidentiality of the guest.
•Manage the unsatisfaction
•Manage the mission of the front office
•Create a following of the guest information
•To be the ambassador of the hotel

Thsi is the first step to build my career and I know I have the desire, skills and potential to become a good Guest Relations Manager.

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