In a fisrt time I would like to integrate the Guest Relations department of a 5* hotel and then become the Guest Relations Manager of this same department to earn experience in team management.
But on the long range I would like to become the General Manager of a Small Luxury Hotel in a foreign country. This is dream I want to come true and I will do everything I can to reach those goals bringing me to life everyday.
Skills:
•Get one year experience in hospitality
•skills in mathematique and informatique
•To Be organised
•To be able to work on stress and short deadlines
•To be able to solve problems
•To be calm
•Tp be a good listener
•to be a trust person
•Knowledge on the pack office
•Speak english
•Get one year experience in hospitality
•skills in mathematique and informatique
•To Be organised
•To be able to work on stress and short deadlines
•To be able to solve problems
•To be calm
•Tp be a good listener
•to be a trust person
•Knowledge on the pack office
•Speak english
Mission
The guest relation supervisor manage the contact the guest but also the back office. He/she must answer to the guest's expectation, his request and anticipate his need:
•Manage this VIPS and the regular guest
•Manage the confidentiality of the guest.
•Manage the unsatisfaction
•Manage the mission of the front office
•Create a following of the guest information
•To be the ambassador of the hotel
Thsi is the first step to build my career and I know I have the desire, skills and potential to become a good Guest Relations Manager.
Aucun commentaire:
Enregistrer un commentaire